Collection and Non-collection of Children Policy


School finishes at 13.30 hrs

After school activities finish at 15.30 hrs





On admission to the school, parents are asked to complete specific information regarding contact information, emergency contact details and information about those authorised to collect their child from school. They are asked to ensure that this remains current and to inform the school of any amendments to the information.


For children in Year 6 and above, parents can give written consent for their child to be allowed to leave school to go home independently. For other children, the school staff will hand children over only to someone authorised to collect them. The school maintains a list of the adults authorised to collect each child and it is the responsibility of the parents to ensure that this list remains up-to-date and includes the names of any family member, child minder, friends or other school parents whom the parents wish to authorise to collect their child.


The parents might request that siblings go home together. If the head of school feels that this poses a risk to the safety of the child/ children, the parents will be asked to send someone else to collect the children from school.


If the staff at the door suspect that the person collecting the child is under the influence of drugs or alcohol, the school will refuse to hand over the  child in order to protect the child. In such a case the matter will be referred to the head of school and the decision of the head is final.


The school will not deny a parent access to the child unless it has a copy of a court order to this effect or it has similar documentation.


Any one-off changes to these arrangements must be communicated to the school electronically or in writing, providing the name, address and telephone number of the person nominated to collect their child. A telephone call cannot normally be accepted in these circumstances. However, this can be accepted in an urgent situation, provided that the call can be verified as genuine.


Parents must inform the school in the event of any circumstances in which someone has a restriction placed on them in respect of legal access to their child.


On occasions when the parents are aware that they will not be at home or at their usual place of work, they are asked to email or write to inform the class teacher or school office.


In the event that a child is not collected by an authorised adult at the end of a school day, the school puts into practice agreed procedures. These ensure that the child is cared for safely by an experienced and qualified member of staff, who is known to the child. The school aims to ensure that the child receives a high standard of care in order to cause as little distress as possible. We inform parents/carers of our procedures so that, if they are unavoidably delayed, they will be reassured that their child will be properly cared for.





Parents are asked that, if they are not able to collect their child as planned, they must inform the school office without delay so that we can make necessary arrangements to look after their child until an authorised adult arrives. A child who is not collected within 15 minutes of the normal end of their school day will join the school’s late-stay/after school care facility, for which a charge is normally payable. This also applies for children registered for after school activities. In such a case the 15 minutes will become applicable as from the end time of the after school activity which is normally 15.30 hrs. The policy for after school activities and the school outings policy should be also read in conjunction with this policy. 


If a child is not collected by the expected time at the end of the school day, the following procedures will be followed


All information regarding normal collection routines will be checked by the class teacher, school office or Head Teacher


Parents will be contacted, using the contact information provided on admission and as subsequently amended


Should the school be unsuccessful in contacting the parents, the school will attempt to contact the next person in the child’s contact information. All reasonable attempts will be made to contact parents or nominated carers.


The child will not be allowed to leave the school with anyone other than those for whom the school has received written or electronic authorisation.


If there is no contact from the parents or nominated carers after an hour, the school will start to apply the procedures for uncollected children.


Procedure for uncollected children



If there are serious concerns that a child has not been collected, the local authority Social Services Department and the police will be contacted.


The child will stay at school with one members of staff. The staff member will normally be a member of the school’s management/leadership team.


Social services/ the local police will aim to find the parents or a relative and, if they are unable to do so, the child will be admitted into the care of the authorities.


Staff from the school will not look for the parent, take the child home, or take the child to their own home


A full report of the incident will be placed on the pupil’s file .